Effective Date: [Insert Date]

At Dunlop Tarpaulin Industries, we are committed to delivering your orders in a timely and efficient manner. Shipping costs and options will vary based on your location and the available shipping providers. Please review our shipping policy for complete details.

Order Processing

  • Orders are processed only after receiving the 50% advance payment as per our payment policy.
  • Once the remaining 50% payment is received, the order is prepared for dispatch.
  • The estimated processing time will be communicated to the customer based on the order size and customization requirements.

Shipping Methods & Delivery Time

  • We coordinate with reliable shipping providers based on the customer’s location and service availability.
  • Available shipping options, delivery timelines, and charges will be shared with the customer at the time of order confirmation.
  • Customers can choose their preferred shipping provider if they have an existing logistics arrangement.

Shipping Charges

  • Shipping costs are calculated based on the delivery location, order size, and the selected shipping provider’s rates.
  • Customers will be informed of the shipping charges before dispatch, and the cost will be added to the final invoice.
  • Any additional taxes, duties, or handling charges imposed by local authorities will be the responsibility of the customer.

Damage During Transit

  • Dunlop Tarpaulin Industries is not responsible for any damage or loss incurred during transit.
  • Customers are encouraged to inspect their shipment upon delivery. Any damage should be reported directly to the shipping provider and noted on the delivery receipt.

Tracking & Updates

  • If tracking is available from the selected shipping provider, we will share the tracking details with the customer after dispatch.
  • Delivery times may vary based on the customer’s location and unforeseen delays from the shipping provider.

For any questions regarding shipping, please contact us